Effective Date: 1 Jan 2024

1. Introduction

Welcome to Fanplay IoT ! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the application.

2. Information We Collect

We may collect and store the following information when you use our app:

• Personal Information: When you register or use our app, we may collect personal information such as your name, email address, and other contact information.
• Device Information: We may collect information about your device, including the type of device, operating system, and unique device identifiers.
• Usage Data: We collect information about how you use our app, such as the features you use and the actions you take.
• Location Information: With your consent, we may collect and use your device’s precise location.

3. Use of Information

We use the collected information to:

• Provide and improve our app and services.
• Personalize your experience.
• Respond to your comments and questions.
• Send you technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities.

4. Disclosure of Information

We may share your information with third parties in the following situations:

• With your consent.
• With service providers who perform services on our behalf.
• To comply with legal obligations.
• To protect and defend our rights and property.
• In connection with a merger, sale, or asset transfer.

5. Data Security

We use reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

6. Children’s Privacy

Our app complies with the US Children’s Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR). We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

7.Legal Bases for Processing (For EEA Users)

If you are located in the European Economic Area, we process your personal information based on the following legal bases: •Consent: You have given us permission to process your information.
•Contract: The processing is necessary for the performance of a contract with you.
•Legal Obligation: We have a legal obligation to process your information.
•Legitimate Interests: We process your information to achieve our legitimate interests, provided that those interests are not overridden by your rights and interests.

8. Data Retention and Deletion

We will retain your personal information for as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. When it is no longer necessary to retain your personal information, we will delete or anonymize it.

9. Third-Party Services

Our app may use third-party services that may collect information used to identify you. Links to privacy policies of third-party service providers used by the app include:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics

10. Privacy Point of Contact

If you have any questions about this Privacy Policy, please contact us at:

Fanplay IoT Technologies Pvt Ltd
hello@fanplayiot.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.